Privacy Policy & Cookies

Knee Pain Explained found at https://www.knee-pain-explained.com/ ("Website") is governed by the following privacy policy (“Privacy Policy”).

“We” refers to knee-pain-explained.com & Wilson Health Ltd. “You” refers to any visitors to the site

We respect your privacy and are committed to protecting it. This document outlines the types of personal information we receive and collect when you use knee-pain-explained.com as well as some of the steps we take to safeguard information. This will help you make an informed decision about sharing personal information with us. This statement only applies to this Website.

Knee-pain-explained.com strives to maintain the highest standards of decency, fairness and integrity in all our operations. Likewise, we are dedicated to protecting our customers' and online visitors' privacy on our website

About Our Cookies

A cookie is a string of information that knee-pain-explained.com stores on your computer, which your browser provides to knee-pain-explained.com each time you return to the site. We use cookies to help us identify and track visitors, their use of our website, and their website access preferences.

We may use both session cookies, which expire when you close your browser, and persistent cookies, which stay on your browser until deleted, to provide you with a more personalized experience on the Website. 

Analytics Cookies

Knee-pain-explained.com uses Google Analytics & Hubspot to analyze the use of this website. Google Analytics collects demographic and interest data, and generates statistical and other information about website use, by means of cookies. These cookies are kept on your computer. We share this information with Google, which will store and use this information on its servers. Google's privacy policy is available here.

Knee-pain-explained.com uses information from Google Analytics to track the number of visits to the website, browsers and operating systems. No personally identifiable information is obtained from these cookies.

We use the information that Google Analytics and Hubspot generates relating to our website to create reports about the use of the site. These reports allow us to update the site and improve your usage of it.

If you do not wish your data to be collected via Google Analytics, you can install its opt-out browser extension or add-on here. 

Advertising Cookies

We use a third-party advertising company, www.mediavine.com to serve ads on our website. These companies use cookies and web beacons in their ads to ascertain how many times you've seen an advertisement. We share this information with these companies, but do not provide them with any personally identifiable information for cookie or web beacon use, so they cannot personally identify you with that information from our website.

To find out which third-party providers mediavine partners with, how each provider processes data, and how to opt-out of the data collection, visit Mediavine GDPR 

In addition, you can find out about your choices to opt-in or opt-out of data collection in general by visiting  About Ads or the National Advertising Initiative.

Affiliate Products & Services

We engage in affiliate marketing, which is done by embedding tracking links into the Website. If you click on a link for an affiliate partnership, a cookie will be placed on your browser to track any sales for purposes of commissions.

Knee-pain-explained.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and links to Amazon.com or your local Amazon store.  

As an Amazon Associate we receive an affiliate commission from qualifying purchases. As part of this Amazon Associates program, this Website will post customized links, provided by Amazon, to track the referrals to their website. This program utilizes cookies to track visits for the purposes of assigning commission on these sales.

By clicking on a product or review link, you consent to Amazon Services use of cookies, as outlined in the link below.
US Amazon privacy policy
EU Amazon privacy policy

Refusing Cookies

You can set your browser to accept or refuse all cookies automatically, or notify you when a cookie is being requested. Furthermore, already set cookies may be deleted at any time via an Internet browser or other software programs. This is possible in all popular Internet browsers. Taking this action should not cause a problem with the continued use of our site. Consult the Help section of your browser for guidance on how to refuse all cookies or to notify you when a cookie is requested.

If you choose to refuse knee-pain-explained.com’s cookies, not all functions of our Website may be entirely usable.

Personally Identifiable Information

Knee-pain-explained.com may collect and use your personal information for the following purposes:

• To run, operate and maintain our site.
• To display content on the site correctly.
• To improve customer service.
• To help us respond to your customer service requests and support needs more efficiently.
• To personalize your user experience.
• To understand how our users as a group use the services and resources provided on our site.
• To improve our site.
• To improve our products and services.
• To send information to you that you agreed to receive about topics we think will be of interest to you.
• To send periodic emails, which may include electronic newsletters and/or autoresponder series of emails.
• To respond to your enquiries, questions, and/or other requests.
• To track and measure advertising on the Website;
• To protect, investigate, and deter against unauthorized or illegal activity.

Knee-pain-explained.com may collect personally identifiable information from you in a variety of ways, including, but not limited to, when you visit our site, register on the site, or fill out a form, and in connection with other activities, services, features or resources we make available on our site.

When you complete the Contact Us form, we will require your name and your email address, and will ask for information relevant to the purpose of the form. Any information sent through the form is only used by knee-pain-explained.com and is never passed on to a third party.

When you complete a "Subscribe" form, we use Hubspot to collect your information including your email address. This information is never shared with any third parties. If you join one of our mailing lists, you can unsubscribe at anytime by using the link at the bottom of each mailing.

By contacting us, you agree that we may contact you in reply to your message or occasionally send you marketing materials. If you wish to opt out of future correspondence, please inform us and your name will be removed from our mailing list. 

This site lets you share content with your friends and followers on various social media platforms. Below are links to the privacy policies of:
Facebook, Pinterest and Twitter

This site utilizes the Facebook commenting system, so if you choose to comment on a website post, your profile picture will appear. Facebook stores all of your comments and may show them on your timeline, depending on your Facebook settings. You can view the Facebook privacy policy here.

You can always refuse to supply personally identifiable information and visit our site anonymously. However, it may prevent you from engaging in certain site-related activities.

If we make material changes in the collection of personally identifiable information, we will inform you by placing a notice on our site. We will use personal information received from you for internal purposes only and will not sell it or provide it to third parties.

We also collect each visitor's IP address, which helps us combat spam and fraud. We do not use IP addresses for any other purpose.

Knee-pain-explained contains links to other websites that may be of interest to you. However, once you have used them to leave our site, we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites. These sites are not governed by this privacy statement. Always exercise caution by reviewing the privacy statement of the website in question before continuing to use it.

Non-Personally Identifiable Information

We may collect non-personally identifiable information about you whenever you interact with our site. Non-personally identifiable information may include the browser name, the type of computer and technical information about your method of connecting to our site, such as the operating system and the Internet service provider you used, and other similar information.

Children's Privacy

This website is directed to adults; it is not directed to children under the age of 16. We operate our site in compliance with current regulations. Anyone under the age of 16 must provide parental consent to use this site. We do not knowingly collect or use personally identifiable information from anyone under 16 years of age.

If a parent or guardian believes that the Website has personally identifiable information of a child under the age of 16 in its database, please contact us immediately at editor@knee-pain-explained.com and we will use our best efforts to promptly remove such information from our records.

Release of Information

If we sell knee-pain-explained.com, the information we have obtained from you through your voluntary participation in our site may transfer to the new owner as a part of the sale so that the service provided to you may continue. In that event, you will receive notice through our website of that change in control and practices, and we will make reasonable efforts to ensure that the purchaser honors any opt-out requests you might make.

Data Storage

Personally identifiable information and non-personally identifiable information collected by this site is stored on our host's servers. That host is SiteSell Inc., located at 1000 Saint-Jean Boulevard, Suite 702, Pointe-Claire, QC H9R 5P1 Canada.

Sensitive Personal Information

At no time should you submit sensitive personal information to the Website. This includes your social security number, information regarding race or ethnic origin, political opinions, religious beliefs, health information, criminal background, or trade union memberships. If you elect to submit such information to us, it will be subject to this Privacy Policy.

Correcting/Removing Information

We provide this privacy policy as a statement to you of our commitment to protect your personal information. If you have submitted personally identifiable information through our website and would like to update that information or have it deleted from our records, please contact us.

Please note that we may need to retain certain information for record keeping purposes or when required by law.

Updates and Effective Date

Knee-pain-explained.com reserves the right to make changes in this policy. If there is a material change in our cookie and privacy practices, we will indicate on our site that those practices have changed and provide a link to the updated privacy policy. We encourage you to periodically review this policy so that you will know what information we collect and how we use it.

Agreeing to Terms

If you do not agree to the Knee-pain-explained.com privacy policy as posted here on this website, please do not use this site or any services offered by this site.

Your use of this site indicates acceptance of this privacy policy in its entirety.

Contact Information

At any time, please contact us via the Contact Us form for questions related to this Privacy Policy. 

Page Last Updated: 03/12/2019
Next Review Due: 03/12/20

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